Refund and return policy

Welcome to Molly Haven

Your satisfaction is our top priority with every request. If a correction or clarification is needed, our support team is always available to help.

Contact

For inquiries, please contact our support team.
info@mollyhaven.eu

Please send the following information:

  • Reference or page name

  • Full name

  • Email Address

  • Subject of the request

  • Detailed description of the request

Our Process

After receiving your request, you will receive clear instructions on the next steps. Following review, you will receive a correction, addition, or feedback with an explanation. The procedure depends on the individual case.

Problems with content

We know mistakes happen. In the following cases, we react quickly.

Unclear or incorrect information

Please send a screenshot or link to the affected section. After review, we will adjust the content or provide a clarification.

Outdated notices or warnings

Please let us know the source or the current status. We will update the content after verification.

Feedback options

Depending on the case, we offer:

  • Correction or updating of the content

  • Public clarification on the page

  • Direct feedback via email

Please let us know which option you prefer.

Deadlines

We process content-related inquiries within 30 days of receipt. We will also review later submissions, but without guaranteeing any changes.

exceptions

Please note:

  • Opinion pieces and personal accounts will remain marked.

  • We accept no responsibility for external sources.

  • Incorrect information provided by third-party websites is beyond our control.

If you notice an error before publication, please write to us immediately. We will help quickly.